When he came to our house it was apparent there was no good spot to place the equipment. August 2020 - After a derecho (straight line wind storm) knocked out power to a significant number of people in my state, I decided to bite the bullet and buy a new generator. Generac does not sell any of our products or parts direct from the factory. They did not leave until the Generator had been tested and set up for weekly runs. Ending Saturday at 23:59 AEDST 3d 1h. Not happy but was the only option. Generac Standby Generator Reviews Click here if this is your business. So we sued them. ALL INCLUDED IN THE QUOTED PRICE. However, since the sale of that product was directly through an independent distributor; any type of return or exchange would need to be handled directly through that seller/distributor who would then work directly with Generac to replace the automatic transfer switch. Generac 6866 iQ2000 : Buy on Amazon. The crew and Lee were a great team! It burned my shop to the ground. 5 out of 5 stars (1) 1 product ratings - Generac 0E2507 Coolant level probe. We had to do everything over the phone with the sales person. I can't stress enough DO NOT BUY THIS BRAND or any Generac products. Yamaha EF2000iS Silent Inverter Generator - 2000W Review: The Yamaha EF2000IS is our pick for the best camping inverter generator on the Australian market. Shopbot Australia; Shopbot New Zealand; Shopbot France; Language keyboard_arrow_downlanguage. © 2021 Trustpilot A/S. WRITE A REVIEW ★☆☆☆☆ 1.4 / 5. The Generac 5940 GP6500 portable generator gives you a lot of power to pull on two wheels. Generac also has phone support available to our customers 24 hours per day; 7 days per week at: 888-436-3722. Thank you for your feedback, I am very sorry for the difficulty that you have experienced. Write a review. We did not find an online Generac GP2200i manual that you can download, but we did download and study the specifications sheet from the Generac website. Several months later, it back fired and caught fire. Generac 5939 GP5500 Review & Summary Product Name: Generac 5939 GP5500. We are always looking to improve our processes to better suit the consumer. Several breaker boxes and circuits were modified. Home » Generac Generators; Generac Generators. Since 1959, Generac Power Systems has been committed to building the most reliable, durable, efficient, and environmentally-friendly generators and power equipment. They refused to even discuss it with me so I had to rely on the seller to intervene. Genelite has a strong reputation for quality with over 30 years’ experience in the industry. For the full ranking, see below. They certainly don't care about their customers. In our analysis of 32 expert reviews, the Generac Generac GP3000i Super Quiet Inverter Generator, 3000-Watt placed 8th when we looked at the top 17 products in the category. I do understand that it is not convenient when you pay for a product and you receive it in a damaged condition. Generac GP2200i Specs. Generac doesn't honor their warranties… I bought an RV generator from Generac and had constant problems with it backfiring. English; French; Howdy, human! It was under warranty, but Generac refused to pay because there were no parts replaced. Cost . The models I’ll examine here are two from the lower end of the power range – the 2200 watt and the 2500 watt – and one in the higher range – the 7500 watt. Noise Level. Apparently we could not get out of the contract and the generator had already been ordered. We never should have had to sign a contract blindly, before they had seen the property and possible locations for the generator. Please contact us directly at: customersupport@generac.com if you would like to further discuss this issue. All the sales of our product go through independent retailers and distributors. Summary. All Categories. When he came to our house it was apparent there was no good spot to place the equipment. 387 Generac Power Systems reviews. They charged me $195 to get it back. I ended up with a 2018 Generac GP3000i inverter for my needs. From The Manufacturer. AU $10.00. The recommended engine oil is the usual 10W-30. A Generac Surge protector was installed between the Main Electrical Line and the Lines going to our main breaker box. Generac Australia . We never should have had to sign a contract blindly, before they had seen the property and possible locations for the generator. They gave me two options, the first (and closest) no longer in existence and the second almost 40 miles away. Reply. Matching Results. We had to do everything over the phone with the sales person. So we sued them. Generac Power Systems, Australia Energy Company in Sydney, Australia 5 5 out of 5 stars. With our guide, comparison charts, and inverter generator reviews, you should have no problem identifying your power needs, discovering the features you want. Generac 0E2507 Coolant level probe. Do you agree with Generac Power Systems's TrustScore? Thank you for bringing this matter to our attention. SIX INCH CONCRETE SLAB FOR THE GENERATOR TO BE MOUNTED. Our website uses cookies so that we can provide you with the best user experience. They refused to even discuss it with me so I had to rely on the seller to intervene. Lee Egler came to our home, assessed the situation, gave me his suggestions and I made my decision.The Generator was installed in a timely and professional manner. Our old Generac was non- functional at that time, and I never wanted to be left with the kind of water damage we experienced in our basement again. Unfortunately, there are a few channels that a return or exchange has to go through between Generac, the freight carrier and the retailer. It took 3 years to prevail but they settled for $150K, about a third of what we lost. For Businesses . And have chosen only to review the best inverter generators, covering the features and benefits of different models and sizes. To read more about the cookies we use, see our privacy policy. I bought an RV generator from Generac and had constant problems with it backfiring. I do apologize that the process was so frustrating and arduous. Value vs. I do apologize that the process was so frustrating and arduous. And finally, deciding on which inverter generator most suitable for you. The transfer switch was shipped directly from the Generac Factory. Several months later, it back fired and caught fire. The brand new generator has been sitting at the ASD for 2 months now because they can't get an authorized warranty repair manual for this model. In this review, I’ll look at 3 Westinghouse generators that are among their best based on their popularity. WAVERLY ELECTRIC, I GOT PRICING FROM THREE SOURCES AND CHOSE THE MIDDLE PRICE FROM A HANDS ON DEALER/INSTALLER. Generac does not sell any of our products or parts direct from the factory. We tried getting a quote for a whole-house generator through Generac during COVID. WAVERLY ELECTRIC, I GOT PRICING FROM THREE SOURCES AND CHOSE THE MIDDLE PRICE FROM A HANDS ON DEALER/INSTALLER. Consequently I had new sumps with backups installed, each with WiFi. I bought an RV generator from Generac and had constant problems with it backfiring. Our old Generac was non- functional at that time, and I never wanted to be left with the kind of water damage we experienced in our basement again. JUST PLAIN DID WHAT HE SAID HE WOULD DO. A Generac Surge protector was installed between the Main Electrical Line and the Lines going to our main breaker box. gen erac.com. Generac generators are made in the U.S. and therefore a foreign company will not likely have them. The ASD's distributor says they are having trouble getting a manual from Generac because the model is "too new". It left a bad taste in my mouth for Generac and I would not recommend them at all!! It burned my shop to the ground. Had to give up a day vacation from work and no resolution in sight. For more information, contact us at: 1300 400 122. Lemons lurk amongst their brand...October 2020 - Believe it or not, still waiting on resolution of this issue. Hours on hold and speaking with customer reps who read out of a manual to suggest fixes and still no power, no generator and the only recourse under their 3-year warranty is to take the generator (now with a full tank of gas) to a authorized service dealer. SIX INCH CONCRETE SLAB FOR THE GENERATOR TO BE MOUNTED. Read 28 customer reviews of the Generac Standby Generator & compare with other Stand-By Generators at Review Centre. They charged me $195 to get it back. Of course Generac refused to do any thing about it. or Best Offer. VERY POOR service after the sale!!!!!!!! However, since the sale of that product was directly through an independent distributor; any type of return or exchange would need to be handled directly through that seller/distributor who would then work directly with Generac to replace the automatic transfer switch. Whatcha looking for? No way possible to buy them under $4500.00 for a 22kw Useful. Share. It also has minimal harmonic distortion which makes it a trustworthy and safe power source for sensitive … Product Description: The Generac 5939 is known as a durable portable generator that is powerful enough as a home backup generator or work site generator but still compact enough for tailgating, too. Please contact us directly at: customersupport@generac.com if you would like to further discuss this issue. ALL INCLUDED IN THE QUOTED PRICE. They lied and covered up information and buried us in discovery that had nothing to do with our interrogatory requests. Genelite is one of Australia’s leading generator manufacturers and retailers. I would recommend them in a heartbeat! They charged me $195 to get it back. I bought a Generac generator and Generac automatic transfer switch. Even had to sign the contract sight unseen. A free inside look at company reviews and salaries posted anonymously by employees. Over the 3 year investigation, we discovered that Generac, rarely, if ever, honors their warranties. Thank you for your feedback, I am very sorry for the difficulty that you have experienced. He tried to talk us into putting it on opposite side of house and running wire to other end, which would have driven the cost up considerably. I had a Generac model G0064390 11kw generator installed several years ago. August 2020 - After a derecho (straight line wind storm) knocked out power to a significant number of people in my state, I decided to bite the bullet and buy a new generator. In this video I share my quest for a generator/inverter and what I learned. Waiting on hold right now with the corporate office to find out when I can expect either a full refund or new generator... AVOID ANY PRODUCTS FROM GENERAC. We do not want any of our customers to have a bad experience with our products. They certainly don't care about their customers. They did not leave until the Generator had been tested and set up for weekly runs. I stood my ground, due to the fact that they never assessed our property to see if an install would work. JUST PLAIN DID WHAT HE SAID HE WOULD DO. VERY POOR service after the sale!!!!!!!! I do understand that it is not convenient when you pay for a product and you receive it in a damaged condition. AU $149.42. The crew and Lee were a great team! © 2021 Trustpilot A/S. FROM DIGGING TRENCH BY HAND TO REDUCE DAMAGE TO LAWN AND SHRUBS. July 30, 2012 04:05 PM Eastern Daylight Time. We provide a huge selection of Auto Start Generators For Mains Failure online at the best prices available. All rights reserved. We do not want any of our customers to have a bad experience with our products. I took it to an authorized Generac dealer and they didn't fix it and said it was a common problem. Even had to sign the contract sight unseen. My Generator provides Australia's largest online collection of power generators & power products from premium brands like Dometic, Honda and Yamaha. or Best Offer. THANKS WAVERLY ELECTRIC, MOOSE !! Shop online now or call 1300 400 122 I can't stress enough DO NOT BUY THIS BRAND or any Generac products. I lost my pickup, a friends tractor and all the tools I have aquired in the last 60 years. The Generac GP2200i has an 80cc, gas-powered, four stroke engine with a 1.2-gallon fuel tank. Waiting on hold right now with the corporate office to find out when I can expect either a full refund or new generator... AVOID ANY PRODUCTS FROM GENERAC. They gave me two options, the first (and closest) no longer in existence and the second almost 40 miles away. Before I even opened the box, I immediately notified them , the shipping company, and the seller. Voice your opinion today and hear what 6 customers have already said. FROM DIGGING TRENCH BY HAND TO REDUCE DAMAGE TO LAWN AND SHRUBS. Call now 1300 400 122, Buy Generac Stationary Generators from our biggest range of quality, premium power products at the lowest prices. Quiet inverter power - reduces sound emissions and … It took 7 weeks, and about 50 phone calls to finally get them to accelerate the process and get the replacement delivered. RG Behers is the best, great service, professional crew, thank you! THAT WAS NO PROBLEM AS OUR INSTALLER, WAVERLY ELECTRIC WAS ABLE TO GO AHEAD AND RUN OUR NEW 16 KW GENERAC . They lied and covered up information and buried us in discovery that had nothing to do with our interrogatory requests. The Generac Promise means that we guarantee that our 9 – 22 kilowatt Guardian Series home standby generators will give you peace of mind and the power to live. THAT WAS NO PROBLEM AS OUR INSTALLER, WAVERLY ELECTRIC WAS ABLE TO GO AHEAD AND RUN OUR NEW 16 KW GENERAC . After a bad storm on April 15, 2017 at nite, our 2 sump pumps and 2 backup sumps were fried by lightning. That was a poor policy put in place and unreasonable to expect a homeowner to blindly sign a contract. AU $12.20 postage. I SHOULD POINT OUT GEORGIA POWER DROPPED THE BALL AND LEFT ONLY TO RETURN FOUR HOURS LATER. search. After a bad storm on April 15, 2017 at nite, our 2 sump pumps and 2 backup sumps were fried by lightning. A WiFi was installed on the Generator to signal to Lee and myself when the generator has a malfunction. We told him it just wasn't going to work for us. I took it to an authorized Generac dealer and they didn't fix it and said it was a common problem. 2,470 reviews scanned The 10 Best Portable Generac Generators 7,851 reviews scanned Product comparison table # Product Name Popularity Score Quality Score Sentiment Score Sales Volume ; … Unfortunately, there are a few channels that a return or exchange has to go through between Generac, the freight carrier and the retailer. I do understand that it is not convenient when you pay for a product and you receive it in a damaged condition. I stood my ground, due to the fact that they never assessed our property to see if an install would work. Graphics Cards . It took 7 weeks, and about 50 phone calls to finally get them to accelerate the process and get the replacement delivered. The 20 best Generators in 2021 ranked based on 588 reviews - Find consumer reviews on ProductReview.com.au, Australia's No.1 Opinion Site. Lee Egler came to our home, assessed the situation, gave me his suggestions and I made my decision.The Generator was installed in a timely and professional manner. Digital Cameras. It arrived in about 4 days, but was damaged. I lost my pickup, a friends tractor and all the tools I have aquired in the last 60 years. Purchased this electric start generator from Powermate/Generac (note that Generac purchased and now owns the Powermate brand) and it would not start STRAIGHT OUT OF THE BOX!!! DID IT ALL AND HAD THE SWITCH GEAR MOUNTED AND WIRED TO THE POINT GEORGIA POWER COULD MAKE ONE TRIP TO DISCONNECT AND RE- CONNECT. Several breaker boxes and circuits were modified. It was under warranty, but Generac refused to pay because there were no parts replaced. Or someone who wouldn’t want to risk spending a lot of money on something you are buying for the first time? My Recent Searches. All the sales of our product go through independent retailers and distributors. close. I apologize for the difficulty that you have experienced in trying to get your automatic transfer switch replaced due to damage. I SHOULD POINT OUT GEORGIA POWER DROPPED THE BALL AND LEFT ONLY TO RETURN FOUR HOURS LATER. DID IT ALL AND HAD THE SWITCH GEAR MOUNTED AND WIRED TO THE POINT GEORGIA POWER COULD MAKE ONE TRIP TO DISCONNECT AND RE- CONNECT. Generac Generator Review – Best Standby and Portable Generator for Home in 2020. Several GFI's were installed near the Sumps to bring this up to code. Specifications : Size: 28.75 x 26.75 x 25 inches; Weight: 184 pounds; Wattage: 6500 My next step was to have a 22Kw Generac Generator installed. It arrived in about 4 days, but was damaged. Pramac produces and sells power generation systems and material handling equipment primarily under the Pramac® and Lifter® brands. Not happy but was the only option. Ease of Use. He tried to talk us into putting it on opposite side of house and running wire to other end, which would have driven the cost up considerably. Lemons lurk amongst their brand...October 2020 - Believe it or not, still waiting on resolution of this issue. Smartphones. 8kVA 240V Generac Home Backup Gas generator is an affordable standby generator that offers protection during an outage. Apparently we could not get out of the contract and the generator had already been ordered. It means that we engineer and build them here in America. close Filters. Since Generac actually shipped the switch, it was up to them to provide the replacement. This is a great option for people that are not home as often since Generac equips this model with their Mobile Link Remote Monitoring which lets you check in on the electricity at any time through your mobile device and also makes it easier for the technicians to check it for any faults. Generac does not sell any of our products or parts direct from the factory. Generac also has phone support available to our customers 24 hours per day; 7 days per week at: 888-436-3722. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Generac Power Systems Reviews 6 • Average . That was a poor policy put in place and unreasonable to expect a homeowner to blindly sign a contract. We are always looking to improve our processes to better suit the consumer. THANKS WAVERLY ELECTRIC, MOOSE !! This generator features the latest in inverter technology and can power a wide range of appliances at your campsite. 103 sold. The ASD's distributor says they are having trouble getting a manual from Generac because the model is "too new". Glad to see Paypal is trying to protect the consumer and not processing payments. 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Gas-Powered, FOUR stroke engine with a strong wholesale business supplying to over 200 resellers around Australia stress enough not... On which inverter generator after using it at our off grid camp for over a year charged me $ to. Leave until the generator 50 phone calls to finally get them to provide the replacement all!!!. When HE came to our customers to have a bad storm on April 15, 2017 at nite our., FOUR stroke engine with a 2018 Generac GP3000i inverter for my.. Gas generator is great for your feedback, i GOT PRICING from THREE SOURCES and CHOSE MIDDLE... His team know what they are doing, are honest, hardworking, and the generator to BE MOUNTED the! Near the sumps to bring this up to them to provide the replacement.. Stars ( 1 ) 1 product ratings - Generac 0E2507 Coolant level probe 1.2-gallon fuel tank Generac and i not! Starting capacity-allowing you to do everything over the 3 year investigation, discovered..., we discovered that Generac, rarely, if ever, honors their warranties at: @. And can power a wide range of quality, premium power products from premium brands Dometic.